WordWench

shame on eBay. Email them and give ‘em hell.
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Dear eBay Member,

In a continuing effort to provide our users the best possible online trading experience, we randomly select registered users like you to participate in a survey.

For this survey, we are offering a $50 incentive, and are especially interested in feedback from people who have never tried selling on eBay, or those who have, but who have not sold in a long time.

If this sounds interesting to you, please read the survey details below carefully. Survey slots will be given out on a first-come, first-served basis, so please act soon if you are interested.

Survey Details:
This is a unique study in that you will be asked to sell any item of your choosing on eBay, and to answer questions about the experience afterwards. You will have until noon on Tuesday, February 8th to list the item for sale and to complete the survey.

If you qualify and complete the entire study, you will be rewarded with a $50 SuperCertificate from GiftCertificates.com upon completion of the survey. The survey should take approximately 60 minutes. Items that do not sell on eBay have no bearing on receipt of the reward if you make a good faith effort to sell the item as instructed and answer the survey questions about your experience.

Please note that the item you list for sale during the survey will appear on the actual eBay web site. This means someone may actually buy the item, and you will be responsible for any associated selling fees and for shipping the item to the buyer, if someone buys it.

We are working with Keynote, formerly the Vividence Corporation, to manage this survey. In order to participate, you will need to download a small tool called the Vividence Connector, which eBay has approved for survey purposes. System requirements and estimated download times for this tool are available in the Vividence FAQs section near the bottom of this email.

To participate now, simply follow these instructions:
1. Go to www.ebay.com
2. Click the Site Map link from the top of the page
3. Click the Consumer Panel link located near the top of the 3rd column of links
4. Click the For New Sellers link on the left side of the page
5. Follow the instructions to start the study

Regards,

eBay

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[This is the real travesty]
Vividence FAQs:

If you have any specific technical questions about this, please visit the Vividence Panel Support section at: http://panel.vividence.com/public/panel+support/panel_support_form.htm. (Please do not reply to the address in the from line of this e-mail.)

Why didn’t you just provide a link to the evaluation instead of instructions to the eBay Web site?

We are aware that currently there are a lot of emails going out with false links pretending to be eBay in an attempt to gather your personal information. We strive to make your experience as safe as possible, and as such are asking that you go to our site directly to participate in this survey. By doing so, you can be completely sure that this is indeed an eBay-sponsored survey. Thank you for your understanding.

What are the system requirements for the Vividence Connector?

* Windows 98, NT, 2000, XP, or ME
* Internet Explorer 5.01, 5.5 or 6.0
* Pentium 166 or higher

* 1MB disk space

How long does the download take?
On a high-speed connection, it takes approximately 8 - 10 seconds
On a dial-up connection, it takes approximately 1 minute
When I use the Vividence Connector, what does it track and when?
You must use the Vividence Connector to perform an evaluation. During the evaluation, once an objective or specified part of the evaluation has been completed, a brief upload will send Vividence information about the pages you have browsed. Comments you have provided and/or the answers to the questions that you were asked will be uploaded at the end of the evaluation. When you are not actively participating in an evaluation, we do not track your movements on the Web. No information is uploaded to us apart from the data gathered during live customer experience evaluations.

How long will this survey take to complete?
The survey should take approximately 60 minutes to complete
How do I uninstall the Vividence Connector?
* Under the Start menu in Windows, click on Control Panel.
* Double-click on Add or Remove Programs.
* From the list of installed programs, choose Vividence Connector.
* Click on the Remove button.
* When prompted to uninstall Vividence Connector click OK.
Some files may remain locked or in use and cannot be immediately removed, but they will be removed the next time you restart your computer.

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